“We decided to move to LEX before lockdown began but when it came time for us to ‘go live’ during June we were totally restricted by Covid-19. If I am honest, I was dreading the thought of trying to do this remotely and concerned about how successful it would be. I needn’t have worried…
“We had worked with Nick Hartwell, the Operations Director during the initial preparations. He was very open to suggestions about our specific requirements. When it came time to ‘go live’ Nick and Claire Walker, the Business & Implementation Analyst, walked with us through the whole process. They created an open Zoom session and were available during the whole two-day post go-live period. They couldn’t do enough to help and have such a ‘can-do’ attitude that nothing was a problem.
“LEX is a brilliant product, easy to use and the best tool available. We can work from anywhere and on any device, which is proving to be invaluable at the moment. We are especially pleased with the marketing feature and are looking forward to utilising the other features that LEX offers.